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FAQ

Here are your frequently asked questions answered in one convenient place. If you have any other queries or concerns, please do not hesitate to email or call us at your personal convenience:

stay@margaretsforest.com.au

Tel +61 (0)8 9758 7188

Location & Map

1.	How close to town is your property?
2.	How long will it take me to drive arrive from Perth Airport?
3.	How far is it to the Beach?

WHAT'S ON

1.	Can you book a wine tour for me?

Make a Booking

1.	Can you book a wine tour for me?
2.	Do you charge a booking fee?
3.	Can I only book the instant purchase via your website or can I book over the phone or in person?
4.	What method of payment do you require for Instant Purchase?
5.	Can I direct deposit the money into your bank account for an Instant Purchase rate?
6.	Can I come in and pay cash directly to your reception for an Instant Purchase rate?
7.	I have booked an instant purchase rate but my plans have changed and I want to change the date, can I change my booking?
8.	I have booked an instant purchase rate but I would like to change room types, can I do this?
9.	I have booked an instant purchase rate and need to change the guest name. Is this possible?
10.	I have booked an instant purchase rate but my plans have changed and I need to cancel my booking, can I get a refund or use the
11.	I have made a booking and purchased a fully flexible rate and I need to change dates, will rate still be the same?
12.	Can I make changes to a fully flexible rate and are there any charges?
13.	Can I cancel a fully flexible rate and are there any charges?

Facilities

1.	Is there a Supermarket nearby?
2.	Do you have a swimming pool?
3.	Do you have internet access?
4.	Do you have a restaurant?
5.	Is there parking?
6.	Do you have cots & highchairs available?
7.	Are stair rails available?
8.	Do you have Foxtel?

Dining Out

1.	Do you have a restaurant?

Accommodation

1.	Are there any special conditions for bookings over the Christmas/New Year period?
2.	Are there any special conditions for bookings over the Easter period?
3.	Do all apartments offer forest views?
4.	Is a late check out available?
5.	Do you have Foxtel?

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